Privacy Policy for StepUp Academy
Last Updated: May 25, 2026

StepUp Academy ("we," "our," or "us") operates the StepUp Academy mobile application (the "Service"). We are committed to protecting and respecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use
To provide a personalized and seamless learning experience for competitive exams (such as BPSC TRE and CTET), we may collect the following types of information:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name, email address, and profile picture.

User Progress Analytics: We securely store your quiz scores, mock test attempts, state-level leaderboard rankings, and dynamic "Mistake Bucket" records to track your educational growth.

2. Advertising and Device Identifiers (Google AdMob)
Our application integrates the official Google AdMob SDK to serve contextual and relevant educational advertisements within the app.

Advertising ID: In compliance with Android 13+ (API level 33) requirements, our app utilizes the Android Advertising ID (AD_ID). This identifier is processed strictly by the Google AdMob network to deliver ads, prevent fraudulent activity, and manage ad frequency limits.

We do not use this identifier to track your personal lifestyle preferences or share it with unauthorized third parties.

3. Secure Data Storage and Architecture (Google Firebase)
We deeply prioritize data infrastructure safety:

Data Encryption: All data transmitted between the mobile application and our servers (https://test.baalvikas.com) is encrypted using Secure Socket Layer (SSL/TLS) protocols.

Cloud Synchronization: User authentication and real-time leaderboard statistics are securely synchronized via encrypted channels hosted on Google Firebase infrastructure.

4. Data Retention and Deletion Rights
We retain your personal data only for as long as necessary to provide you with active access to our mock tests. Users retain the absolute right to request the deletion of their accounts and associated statistics at any time by navigating to the profile management dashboard or contacting our support team.

5. Third-Party Service Providers
We employ third-party companies and services to facilitate our platform architecture:

Google Firebase (Authentication & Real-time Database)

Google AdMob (Advertisement Distribution Network)

These third parties have access to your information only to perform these specific tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose.

6. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact our administrative desk:

Email: support@baalvikas.com

Official Domain: https://baalvikas.com